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QAlert savings calculator...see what your municipality can save with our 311 System

Partners

Diligens Inc.
IBM Business Partner
Connecticut Town Clerks Association
The Municipal Clerks Association of New Jersey
The New England Association of City and Town Clerks
QAlert™ - Citizen Service Request

Advanced web-based citizen request management system

Citizens alert town officials of various concerns:

Potholes

Broken Tree Limbs

Graffiti

Road Kill

Downed Power Lines

Erosions

Floods

Damaged/Broken Traffic Lights

Etc.

Features

Web-based for easy access

All complaints stored in database

Multiple email notification on all complaint activity

Internal complaint routing to appropriate department

Link multiple occurrences of same complaints

Comprehensive secure web-based reports available 24/7

Imports your street database for instant identification

Add unlimited complaint types

Reports by streets or districts
Benefits

Greatly reduce phone and walk in complaints

Improves complaint response time

Automatically emails citizen when complaint is closed

Dramatically improves citizen service

All complaints are tracked, improving staff accountability
Questions?
For questions or information please call us toll free at 1.888.878.3006
Product Tour
Click here to see how our software suite and your municipality are a perfect fit together
FREE 30 Day Trial
To set-up your no obligation 30 day trial contact us at 1.888.878.3006 or sales@qscend.com

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